Our Unconditional 60-Day Satisfaction Promise
At Crestview Botanical Sciences, LLC, we stand behind the quality and efficacy of Olivaro. We want you to evaluate this natural sublingual formula with complete peace of mind. Therefore, every purchase made on olyvaro.com is covered by our comprehensive 60-day 100% money-back guarantee.
Eligibility and Time Window
You have a full sixty (60) calendar days from the date your package is marked as delivered by the carrier to test Olivaro. If you are not thoroughly satisfied with your metabolic progress, daily energy, or appetite stability, you are entitled to a full refund of your product purchase price.
Importantly, this guarantee applies even if you have completely finished every bottle. You can return empty, partially used, or sealed containers.
Step-by-Step Return Process
- Contact Customer Support: Send an email to [email protected] or call our customer service department at +1 (503) 610-8472 Monday through Friday between 9:00 AM and 6:00 PM EST.
- Obtain Your RMA: Our support representative will issue your Return Merchandise Authorization (RMA) number along with our designated domestic return warehouse address.
- Package and Return: Carefully package all bottles included in your order. Clearly print your RMA number on the exterior of the parcel and include your original packing slip or order number inside.
- Ship With Tracking: We advise returning your package using a trackable shipping service such as USPS or FedEx so you can verify safe delivery to our facility. Return postage costs are the responsibility of the customer.
Refund Processing & Settlement
Once our warehouse receives and checks in your return shipment, our accounting team will process your refund within three to five (3-5) business days. Refunds are credited directly back to the original credit card or debit card used during initial checkout. Depending on your financial institution's processing cycles, the credit will appear on your account statement within 3 to 7 business days.
Exclusions & Marketplace Policy
This guarantee applies strictly to purchases completed directly on olyvaro.com. We cannot honor refunds, exchanges, or returns for counterfeit or unauthorized items purchased through unauthorized third-party platforms such as Amazon, eBay, or Walmart.